Vision
To be the Bank of Choice in Zimbabwe
Mission for the Bank
To be a progressive strong bank geared to satisfy the diverse needs of our customers through innovative financial solutions. This is achieved through efficient service delivery, competency and flexibility, whilst adhering to principles of integrity, transparency and fairness.
Guiding Principles
a) Customer Focus Dedicated to satisfying customer needs by being responsive, professional, efficient and reliable
b) Governance Conscious Dedicated to being ethical, compliant and transparent in all our activities
c) Innovative Approach Dedicated to being creative in the development and provision of financial solutions
d) Staff Focus Dedicated to staff empowerment and motivation to foster a culture of productivity and commitment
e) Social Responsibility Dedicated to being a responsible and good corporate citizen |